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DIRECTIONS

If you're coming from Upmintser Station, turn left out of the station and walk straight until you get to the big traffic lights with the Lloyds Bank on the corner. Turn left there and The Nail Sanctuary is opposite the petrol station. Park in Waitrose. There are a few nail salons along there so make sure you go to the right one. Say you have an appointment with Kim.

PARKING
There is a car park in the ALDI supermarket where you can park for just 20p. Or park in Waitrose opposite The Nail Sanctuary. Please arrive early so that you have time to park as the traffic in Upminster can be a nightmare.

HOW TO PAY
No card facilities but plenty of cash machines outside to use before your appointment.

BOOKINGS
Appointments can be made phone, text or email.  Please always leave your name and mobile number so I can call you back. My pet hate is getting a message saying 'Do you have any appointments?' Please always sign off with your name and give me some idea of what dates and times you'd prefer and what you would like waxed, as I need to know how much tIme to book out for you.

BRINGING PEOPLE WITH YOU
I'm sorry to spoil your fun, but you can't bring any other adults or children into the room to watch you get waxed. It's all do with boring stuff like insurance and besides, I find it a bit freaky. Don't worry though as you're safe with me.  They're more than welcome to wait downstairs.

CANCELLATIONS
Of course things happen in life, pipes burst, kids get ill... I'm very understanding. All I ask is that you understand that this is how I make my living. Also, I have a list of people waiting for appointments, so please let me know well in advance if you need to cancel.

CHARGES
Unlike a lot of other salons, I don't charge for missed appointments. However, if you cancel within 48 hours on more than one occasion, I'll suggest that you wait until the day that you'd like an appointment to book and take your chances whether I have anything available.

NO SHOWS
If you simply don't show for your appointment and your phone is turned off when I call to see if you're on your way, I won't re-book you again and you can walk around with hair growing out the bottom of your trousers for all I care. Be polite and call.

GUESS WHAT!!!!   I'm moving to my very own premises soon!

BUT..................the thing is this!   I'm going to be homeless until building work is complete and that should be about December time.

So in the meantime, a friend has helped me out by letting me use a room in their salon and I'll be working there until my new place is finished being built. It's just a minutes walk from the old place.

So for now, you'll find me at:-

THE NAIL SANCTUARY
173 ST MARY'S LANE
UPMINSTER
RM14 3BL

Park for free just across the road in Waitrose for up to 1.5 hours.

See you there. Kim x